Technical Support

Good service signifies being in good hands. This is especially important when production systems which run 24/7 are concerned. We give you this certainty: fast and uncomplicated.

Our qualified service team stands by your side to offer help and advice: worldwide and from the very beginning. We cater for the delivery, set-up and start-up of the machines and are your competent point of contact for the entire life cycle of the system.

You can contact our service personnel on the service hotline +49 371 40043-25 every working day from 8 am to 5 pm (MET) or via e-mail service@3d-micromac.com.

In order to ensure your reliable production, we answer all of your questions concerning hardware, software and the monitoring of the machine parameters. On request, the service team offers remote as well as personal on-site maintenance.